Latest from our blog

Negative Trip Advisor Review Elimination 101

I’ve written extensively on how my hotel eliminates bad Trip Advisor reviews: things like surveys allowing angry guests to vent (in a constructive manner), refunds, ... Continue Reading →

Upgrades, Extensions and More Free Cash Hoteliers Ignore

I did a survey in November of 2011 with 80 hoteliers across the globe, asking what percentage of managers made the effort to get guests ... Continue Reading →

World Travel Awards Nominees

As I’ve mentioned in previous posts, using travel awards nominations as a way to improve your reputation, branding, and occupancy has been in my repetoir ... Continue Reading →

Increase Bookings By Following Up

Considering the amount of money hotels spend on acquiring leads, it always amazes me how many reservations managers are perfectly happy to lose out on ... Continue Reading →

Why You Should Be Using “mat releases”

One of the most eye-opening things I came across in my research of hotel marketing techniques is how much of what we read every day ... Continue Reading →

Free PPC Credit, If You Ask Nicely

I never realized that when my mother reminded me of those two simple words, “ask nicely,” she would ultimately be helping me secure more online ... Continue Reading →

How To Spy On Users

No, this isn’t an article about voyeur hotels. It’s about how to analyze users who arrive on your website. If you are not using Google ... Continue Reading →

Featured in Inc. Magazine Online!

It’s an honor to have been featured in Inc. Magazine last week in a cool slideshow article about starting businesses in your pajamas. Having sold ... Continue Reading →

19 Awesome (and cheap) Hotel Marketing Tips

These quick, innovative, and effective tips are also low-cost ways to boost your reservations in no time. Create an annual award and promote it: Everyone ... Continue Reading →

2 Resources To Tons of Backlinks

The process of ranking your hotel website organically in the search engines is a long and drawn out process. But there are two awesome resources ... Continue Reading →